We use Google Analytics on our site for anonymous reporting of site usage. These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties. Zoho adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Zoho Privacy Policy. Information submitted through the contact form on our site is sent to our company email, hosted by Zoho. When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. Support form submissions are sent to our third party Ticksy ticketing system. If you have registered on our website and have a valid support account, you can submit support tickets for assistance. This is required for us to provide you with downloads, product support and other customer services. These purchase codes will be stored together with support expiration dates and your user data. To receive product support, you have to have one or more Envato/ThemeREX purchase codes on our website.
Website administrators can also see and edit this information. You can see, edit, or delete your personal information at any time (except changing your username). If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. For more information on Hetzner Online GmbH privacy policy, please see here: Hetzner Data Privacy Policy. Our hosting provider Hetzner Online GmbH adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. We are Cyprus based company and operate web servers hosted in Germany.
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